Testimonials
Everything was set up beautifully and extremely graciously. The staff couldn't have been anymore helpful or hospitable.
-Elana from New York
You listened to my concerns. You asked pertinent questions. You showed me a sleeping room, the Lincoln room, and we discussed different financial considerations including rooms, the conference rooms, and different food packages. You made my stay great! Thank you to all the staff.
-Beverly from Oxford, CT
From check in to departure your staff was so attentive that I felt they lived up to your motto 'Check in and leave the rest to us…". My family and I will return.
-Steve from Holliswood, NY
Your staff, location and services were excellent, and the assistance given to my assistant was above and beyond. You have a great site!
-Robert from Bethany, CT
The family would like to thank all of the staff at the Heritage Hotel for their had work and professional attention to our son's wedding. We had a wonderful time, the food was delicious, the facility was charming and our guest felt very welcomed.
-John from Newtown, CT
We can't begin to thank you enough for all your help with our reunion weekend. We have been flooded with emails telling us how much our classmates enjoyed everything! We truly appreciate the attention you gave to every detail…it just made everything so easy that before the weekend was over we were talking about doing it again!
-Cindy from Trumbull, CT
There is not enough paper to sing the praises of your staff! I know I mentioned this at least twenty times every time I am on-site at your property; but every time I am more amazed and impressed with their thorough follow-up, attention-to-detail, total customer focus and willingness to go above and beyond. Even with the constant changes (the name of the game!) and several inane requests, their composure and focus never faltered! Their concentration and ability to stick to the task are commendable.
I have worked with a number of properties during my 20+ years as a meeting planner and your staff is one of the best I have ever had the pleasure of working with (and my list can be counted on one hand!). I commend you on an exceptional team!
-One of Our Valued Guests
Too many times the management only hears the negatives having to do with their operations and workers. I am writing to express my extreme pleasure with the Pomperaug Golf Club and Dave Cook, the club professional.
With the golf season coming to a close, it seems like the perfect opportunity to reflect on our experience this year at the Heritage Golf Club in Southbury, Connecticut. Oftentimes, people put pen in hand only to share their dissatisfaction and complaints but that is not the case here.
My husband and I have been members of the Heritage for many years and we are amazed at the transition this club has experienced most especially since Dave Cook has taken the leadership position of Head Pro. Dave's warm and congenial personality has endeared him to so many of the members and he truly has been a force in creating an environment that is family friendly and welcoming to all levels of golfers. Under his direction, we have watched the social atmosphere blossom with the creation of gender friendly tournaments as well as the opening of our new place to gather after a great round of golf – The Turn. We can't say enough about this addition to the club. The food is wonderful and the staff work very hard to make each of us feel like we're being catered to. We look forward to what Dave and the crew have in store for us next year as we experience a full season with a "watering hole" that was sorely needed and is very much appreciated. We have a sense that Dave is always looking for ways to make the Heritage the place to join and it all starts with a sincere interest in people and the knowledge and drive that are critical to the maintenance and growth of a successful business. We think Dave has it all and we're pleased to be on the receiving end of his talent and effort.
-Randi, a member of the Pomperaug Golf Course at the Heritage Hotel
Yet again, Linda Rice and the rest of your staff made last week's program a huge success! Linda works tirelessly and thoughtfully to anticipate and provide for our every need. Her flexibility and willingness to accommodate us in anyway she is able makes my job as program director easy and fun! She is a willing conspirator on any idea we have to make the event special, and never seems the least bit inconvenienced in doing so. She is truly a blessing for us and an asset for your organization! Kudos as well to each and every staff member who took amazing care of our every need throughout the week! Please extend my gratitude to all!
-One of Our Valued Guests
